Return Policy

We’d like you to be happy with your purchase from us.

Should you are not satisfied with your purchase, kindly return the product to the store where you made the purchase under the below conditions: 

  • Original proof of purchase “receipt” is provided
  • Products are still in good condition in original packaging
  • Price tag is not removed

Please be aware that some products have different return time limits and exceptions.

Perishable Products

Products (e.g. cheese, milk, bread, fresh produce) can be returned within 2 days of the purchase date.

Non-Perishable Products

  • Products can be returned within 7 days of the purchase date.
  • No refund shall be entertained after the stipulated return timeline.
  • For any products purchased with attached warranty card (e.g. electrical appliances), please kindly refer directly to the manufacturer.

GCH Retail (M) Sdn. Bhd. reserves the right to disallow and/or reject a refund and/or a return without assigning any reason whatsoever for the same.